I was recommended to Zoe at Chester Place Lettings Agent by a friend of a friend, and I am very glad I decided to allow her to manage my property. She is pleasant, polite, friendly, approachable with a very professional attitude.
When I contacted Zoe I had found tenants to fill the house, but I wanted the property managed just in case there were any problems. I have to say that during the year the tenants were in situ I did question whether I needed the property management, as nothing untoward seems to happen! Well....... famous last words, I am so glad I stayed with Zoe.
The tenants vacated my property after a year and there was quite a lot of remedial work that needed to be done in order to let the property again. Zoe was amazing, she arranged for cleaners, a carpet fitter, gardener and D.I.Y man as soon as the tenants had vacated.
The tenants moved out and two weeks later, subject to reference checks, we have new tenants wanting to move in at the end of the month. I think that says it all!
Without Zoe’s exceptional organisational skills, and her excellent commitment to me, her client, I would still be trying to get the work done and would have lost a considerable amount of rental income.
Mrs S Parry