This privacy policy tells you about the information we collect from you when you register your details on our website. In collecting this information, under the rules of the General Data Protection Regulation (GDPR) we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who Are We?

We are Chester Place. Our address is 15 Castle Street, Chester, Cheshire, CH1 2DS. You can contact us by post at this address, by email at enquiries@chesterplace.co.uk or by telephone on 01244 458776.

Any enquiries about our use of your personal data should be addressed to the contact details above.

What Personal Data Do We Collect?

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us that information voluntarily.

If you provide such information we will store your name, address, telephone number, email address and any property details and requirements you have.

Why Do We Collect This Information?

Any information that you do register with us will be stored securely and will only be used to deliver information to you based on your requirements.

We ask for your consent to do this, and we will only send you information for as long as you continue to consent.

Your Rights Over Your Information

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If requested we can delete it completely under the GDPR "right to be forgotten" regulation.

You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.

To submit a request by email, post or telephone, please use the contact information provided above.

Your Right To Complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk or write to them at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Cookies

You should also be aware that when you visit our website we collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often.

Like many other web sites, we use “cookie” technology. A “cookie” is an element of data that a web site can send to your browser. It is not a computer program and has no ability to read data on your computer or instruct your computer to perform a function. A “cookie” is only used so that the web site can recognise repeat users, track usage patterns and better serve you when you return to the site. Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies or not.

Linking to Other Sites

Our web site provides links to other web sites, not owned or controlled by us, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other web sites or their content or accuracy.

Property Information

All measurements, areas and distances mentioned are approximate and are issued as a guide only. If such details are fundamental to a purchase, purchasers must rely on their own enquiries. Nothing in these particulars should be seen as a statement that the property or any fixture described or shown is in good condition or otherwise. Purchasers must satisfy themselves as to the condition of any property or item included within the sale. None of the appliances or services mentioned in these particulars have been tested and no warranty is given or implied. If reference is made either to alterations to the property or a change of use, no warranty is given by us or the Vendors/Lessors that any planning or other consents or Building Regulations approval has been obtained. Where references are made to potential uses (subject to planning) this information is given in good faith although purchasers must take their own enquiries to the relevant authorities. Most importantly if there is any particular aspect of the property about which you would like further information, we invite you to discuss this with us before you travel to view the property.

Indemnity

You acknowledge that you are solely responsible for the use to which you put this website and all information you obtain from it. All warranties, conditions, representations and terms are hereby excluded to the fullest extent permitted by law. We and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to, or use of, or inability to use this website

Copyright

The copyright of text and images on this website belongs to us. You may not make a permanent copy of or reproduce this web site in any form. You may not reproduce or incorporate this web site into any other website. You may only print, display or download temporary copies of the content to your computer for your own personal non-commercial use. You may not link to this site or frame it without the express consent from us.

Credit Reference and Affordability Checks

To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).

We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.

  • Creditsafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority
    FCA Firm Reference Number: 742313
  • TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority
    FCA Firm Reference Number: 805757

The information we receive may include data relating to your identity, credit commitments, payment history, and public record information. This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.

Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:

Creditsafe Privacy / Transparency Notice:
Transparency Notice | Customers & Suppliers

TransUnion CRAIN (Credit Reference Agency Information Notice):
https://www.transunion.co.uk/legal/privacy-centre/pc-credit-reference

TransUnion Bureau Privacy Notice:
https://www.transunion.co.uk/legal/privacy-centre/pc-bureau

Contact details of the Data Protection Officer (DPO)

Mark Rimmer Chester Place Limited 15 Castle Street Chester CH1 2DS 01244 458776 mark@chesterplace.co.uk

The legitimate interests pursued by the controller (if processing is based on legitimate interests)

Our legitimate interests include operating our business, fulfilling contractual obligations, ensuring system and data security, preventing fraud, supporting audit and compliance activities, and protecting TransUnion data. These interests are balanced against the rights and freedoms of individuals, with appropriate safeguards in place. 

The source of personal data (if not obtained directly from the data subject)

We may collect personal data about you from: 

  • you directly 
  • employers/clients when you apply for a role or are considered for an opportunity. 
  • referees (where relevant and permitted) 
  • credit reference agencies (CRAs) where required for consumer credit, identity, or affordability checks. 
  • third party service providers used to support recruitment, screening, and compliance processes. 

The recipients or categories of recipients of the personal data (e.g., CRAs, partners, processors)

We may share personal data with customers or business partners, third-party service providers, regulators, or law enforcement bodies where required, and professional advisers. Where data is shared outside the UK, appropriate safeguards will apply. 

Details of any international data transfers outside the UK/EU and the safeguards in place.

We may transfer personal data to recipients or service providers located outside the UK and/or European Economic Area (EEA). 

Where such transfers take place, we ensure appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws. These safeguards may include the use of approved standard contractual clauses, international data transfer agreements, or transfers to countries that have been recognised as providing an adequate level of data protection. 

The data retention period (how long data will be kept). 

We keep personal data only for as long as necessary for its purpose and to meet legal or regulatory obligations. Data used for credit reference or affordability checks is retained only for as long as required and then securely deleted. 

A statement of whether the provision of personal data is statutory or contractual, and the possible consequences of not providing it. 

Provision of Personal Data 

Is the provision of personal data statutory or contractual? 

The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations. 

Personal data is required to: 

  • enter into and perform contracts with customers, suppliers, or business partners. 
  • process orders, manage accounts, and deliver goods and services. 
  • verify identity and prevent fraud; and 
  • comply with applicable legal, regulatory, accounting, and tax obligations. 

What are the consequences of not providing personal data? 

If you choose not to provide the personal data, we request: 

  • we may be unable to enter into a contract with you. 
  • we may be unable to fulfil orders, supply goods, or provide services. 
  • we may be unable to conduct necessary verification, compliance, or fraudprevention checks; and 
  • as a result, our services may be delayed, restricted, or declined. 

Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us. 

 Non-Automated Decision Making and Profiling 

We may use automated systems and tools to support certain business processes, such as risk assessment, fraud prevention, affordability checks, identity verification, or record management. 

These tools may analyse personal data using predefined criteria or rules to generate indicators, scores, or recommendations. However, we do not make decisions that have a legal or similarly significant effect on individuals based solely on automated processing. Any such decisions are subject to meaningful human review. 

The use of these tools may influence the speed or level of review applied to an application or request, but individuals will not be subject to automatic rejection or adverse decisions without human involvement. 

Review of This Policy

We keep this Policy under regular review. This Policy was last updated on 30th March 2026.