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Testimonials - Chester Place

Don't just take our word for it...

Read what our customers have to say about us:

"Chester Place have looked after our properties for many years.
The team offers an exceptional service and make renting a property stress free.
I would highly recommend them.
Look no further when renting a property.
Myself and my wife really can't speak highly enough of Chester Place."

Mr and Mrs Stark

“I have known Zoia for almost 16 years and I have known Mark for 8 years and over that time they have both helped and advising me with renting out several properties that I own.

They have been a pleasure to work with, being dependable, honest, conscientious and supportive. Chester Place knowledge and experience of letting property has been invaluable to me over the years.

I have and still do recommend Chester Place Letting agent to family and friends. ”

James Evans

“Chester Place were recommended to me by a friend who said they were an excellent letting agency. I was not disappointed.

They are very professional and whilst we have been letting our house in Chester they have dealt with everything with speed and efficiency, keeping us informed at all times. We were with them for just over 3 years and we can't fault them. I would certainly recommend them to others”

Mr C. Conroy

“The letting agent Chester Place is a very professional, flexible and service minded organization that I warmly recommend.”
Rene Lydiksen
Lego Education Europe

“Dear Chester Place,
Just a few lines to say how happy I was with your help and the property you found for me. It’s so clean and tidy and excellent value for money and the way you treated me since I moved in is first class. It’s only because of the job relocation that I am having to give notice and move away. If I ever get back to Chester I would have no hesitation in using Chester Place.”

David Young

“We have rented a flat in Chester for over 5 years from Chester Place and based on past experience from numerous other letting agencies, I can honestly say that Chester Place are the best to deal with. Any queries of support has always been dealt with promptly and professionally by Zoe and her team.

I would therefore recommend anybody either a tenant or a landlord to Chester Place and I will certainly use them again in future.”

James Ashby

“We have found Chester place to be a professional, prompt and consistent letting agent from the outset. Special mention must go to our main contact at Chester Place - Zoe Serafimova, whom has been nothing but helpful, friendly and reliable during our tenancy agreement. I would truly recommend Chester Place to anyone seeking accommodation in and around the Chester area as a result of our positive experience with them.”
Phillip Smallwood & Cara Peers

“I met Zoe from Chester Place lettings agent when I needed to find a property to rent very quickly after being given one month's notice by my existing landlady who had decided to sell the house my husband and I were living in at the time.

I had contacted letting agents all over the city but Zoe's friendliness, staunchly pro tenant attitude, and sensitivity, not only to my needs as a wheelchair user, but to my tastes and personal preferences in terms of the features and character I was looking for, stood out a head and shoulders above everyone else. She found me a place I loved at a price I could afford and I rapidly came to see her as a friend.”

Jane McCrossley

“I was having a really, really bad time with a letting agent that was looking after a bungalow for me. They had let me down by not checking the tenant’s references, background checks, and everything else that they should have done for me. It ended up with my tenant doing a moonlight flit, me losing a lot of money and I was without a letting agent.

A very good friend of mine suggested that I use her letting agent as she had used her for several years without any problems, and that's how I came to use Chester Place. In the three years that I have been using them, I cannot tell you how much I appreciate them checking out all the prospective tenants. There is never any trouble with Chester Place.

Consequently I have recommended them to friends of mine who were looking for a letting agent. They interviewed three letting agents and after meeting Chester Place, they hired them.

You will not go wrong if you use Chester Place, they are lovely people and very approachable.”

Mrs Annette Lawrence

“I was recommended to Zoe at Chester Place Lettings Agent by a friend of a friend, and I am very glad I decided to allow her to manage my property. She is pleasant, polite, friendly, approachable with a very professional attitude.

When I contacted Zoe I had found tenants to fill the house, but I wanted the property managed just in case there were any problems. I have to say that during the year the tenants were in situ I did question whether I needed the property management, as nothing untoward seems to happen! Well....... famous last words, I am so glad I stayed with Zoe.

The tenants vacated my property after a year and there was quite a lot of remedial work that needed to be done in order to let the property again. Zoe was amazing, she arranged for cleaners, a carpet fitter, gardener and D.I.Y man as soon as the tenants had vacated.

The tenants moved out and two weeks later, subject to reference checks, we have new tenants wanting to move in at the end of the month. I think that says it all!

Without Zoe’s exceptional organisational skills, and her excellent commitment to me, her client, I would still be trying to get the work done and would have lost a considerable amount of rental income.”

Mrs S Parry

“I would like on behalf of Chester Cathedral to convey our thanks for the first class service you have provided over the past years.

Chester Place provides excellent advice and always succeeds in letting our residential properties no matter how challenging and have managed to secure valuable income for the Cathedral during this uncertain economic period.

It is always a pleasure dealing Chester Place and we hope for a long and fruitful partnership for many years to come.”

Richard Axon MRICS, Cathedral Surveyor, Chester Cathedral

“Zoe provides a great service, the 2 flats rented out very quickly. I have also found that any problems have been resolved quickly and with minimum input from myself.”
Martin Barwise

“Zoe offers the complete professional service; she finds the right tenant, transfers the rent on time and deals with any issues arising in the property giving me total peace of mind. In my opinion I get a far better service than that offered by the high street letting agents.”
Mandy Brindle

“I have been placing rental properties on the market through Chester Place for 6 years and find them to be extremely efficient at finding good quality tenants quickly keeping void periods to a minimum. They work above and beyond other agents to provide an excellent service to Landlords: conducting late viewings; assisting with repairs to properties working with respected tradesmen; and taking time to speak to get to know both Landlords and Tenants ensuring a good relationship is established resulting in a trouble-free tenancy. I would highly recommend Chester Place to Landlords looking to create a long-standing relationship with an agent who provides an excellent service with a personal touch.”
Suzannah Bartlett

“Chester Place is an efficient and professional organisation where landlords and tenants can be assured of consistent and diligent service at all times. Zoe Serafimova is always very pleasant; she has a positive attitude and puts your mind at ease whenever you speak to her. Any potential problems regarding the letting of your property is swiftly and efficiently attended to. Zoe has let our properties for over 12 years and has always given us excellent service.”
Sian & Les Hewitt

““I had been served my two months sale of property notice from my previous tenancy and was in the middle of the stressful and complicated process of finding a new flat. (You probably know the drill, finding a suitable place on one of the websites, going to work the next day, ringing up when the agency opened only to be told it had just gone, etc) A friend of a friend gave me Zoia’s number and, at the risk of sounding slightly gushing, I can’t speak highly enough of the service provided by Zoia and Mark, they’re both a joy to deal with. The way they do business is reassuringly thorough (references, receipts etc all present and correct) and, from the tenant’s point of view, very friendly, committed to their clients and easy to get hold of if there’s a problem- not that there has been one yet! Two weeks after getting in touch I was moved into a lovely new flat. I’m very glad I got in touch and Chester Place has my unreserved recommendation!”
Philip Dakin

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Contact Us

15 Castle Street, Chester, CH1 2DS
Phone: 01244 458776
or 01244 341545

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We have found Chester place to be a professional, prompt and consistent letting agent from the outset. Special mention must go to our main contact at Chester Place - Zoe Serafimova, whom has been nothing but helpful, friendly and reliable during our tenancy agreement. I would truly recommend Chester Place to anyone seeking accommodation in and around the Chester area as a result of our positive experience with them....
Phillip Smallwood & Cara Peers

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